Board Thread:Questions & Answers + Troubleshooting/@comment-33152274-20170924215138/@comment-33152274-20170925130502

Yep, some of my neighbors have the same glitch. Here is what I posted elsewhere in the forum:

Apparently a known glitch got me. I was moving objects around, and it caused one of my habitats to suddenly have 9 objects, which isn't possible. So I fixed that problem, but one of my habitats disappeared, now 2 have disappeared. They are just black. This is what their known issue article says is the root problem, making it so you cannot look at your menu of rooms. I also cannot place anything from the mailbox into a room, or move anything, even frogs, from room to room. I can breed, sell, gift and swipe into rooms, but I am severely limited. Please don't send me anything. I wish I knew if deleting the app and reinstalling would A) help or fix the problem, and/or B) cause me to lose everything and start me at the beginning.