Board Thread:Questions & Answers + Troubleshooting/@comment-27118954-20160802190657/@comment-26955025-20160813131655

Hey, sorry for being late. I've copied some parts of an explanation I wrote to Oskii1119 the other day:

Have you reinstalled the game on another device? (like me)

Then the "problem" is on your side, and (sad but true) you have to live with it.

F.e. in my new game on my new device I can not visit my old "frog-friends" anymore, but I can still see them in my friends list ingame and I can still send and receive frogs. I know from other people here that if you visit me you will see my old Lv.32 game which I still play. (and I can still visit my friends from there)

According to a statement from Nimblebit this is an error that mostly occurs to players from outside the US. Back then when Pocket Frogs was created there was no GameCenter, so the game never was programmed to work properly with GC. Thus the most of us players are not able to transfer our COMPLETE progress (incl. all of our collected frogs) from one device to the other. And there were also similar GC-problems with other NB games like "Tiny Tower".

Despite its age Pocket Frogs still has a large fan base, so the only thing we can do is to hope that Nimblebit finally decides to fix that issue, although (according to another statement) it would be a big hassle for them to reprogramm the game - so I'm not sure if they will do so...